Ombudsman Scheme to provide free of cost redressal of customer complaints: RBI

Integrated Ombudsman Scheme, 2021, Cost-free redressal of customer complaints relating to deficiency in services provided by RBI regulated entities, if banks, NBFCs and payment system operators do not resolve to customer satisfaction within 30 days will provide. The Reserve Bank-Integrated Ombudsman Scheme, 2021 was launched in virtual mode by Prime Minister Narendra Modi on Friday. … Read more